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Human Resources

Build on your existing professional experience by developing a stronger understanding of human resources and people management. Explore how HR skills can complement your healthcare background and open new possibilities in administration, employee support, workplace operations, and people-focused roles.
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Business & Professional Skills
Human Resources All levels 5 courses ~25 min each Certificate English

Many organisations face challenges in effectively managing their human resources, leading to high turnover, low employee engagement, and compliance risks. This comprehensive training addresses those concerns by equipping participants with essential HR knowledge and skills.

Last updated: 03/2026  ·  Language: English

What This Course Is About

Overview

People are at the heart of every business — your organisation's most valuable resource. That is why it matters so much to invest in the happiness, development, and success of your people, and why you need the right people, with the right skill sets, who share the same mission and core values as the business.

This series covers the HR work that makes that possible: what the role looks like day to day, how integrity shapes difficult workplace decisions, how to interview well enough to win top talent rather than lose it, how to attract and retain high performers, and how to drive your own career forward.

Each course module averages 25 minutes to complete and includes a post-assessment. Application Activity forms let participants apply the learning to their own scenario and environment. The format is video and text-style self-paced e-learning with self-reflection activities throughout.

Skills You'll Build

What You'll Learn

  • 1 Getting Started in HR — what HR professionals actually do on a daily basis and why the work is so critical, plus why finding the right people, with the right skills and shared values, is what allows a business to thrive.
  • 2 A Guide to Workplace Integrity — what it means to have integrity, the role it plays in career advancement and job satisfaction, and the benefits and challenges of maintaining it when making difficult workplace decisions.
  • 3 How to Conduct an Effective Job Interview — how a great interview convinces top talent to choose you over competitors, why a sloppy one fails to surface the insight you need, and how a poor process can create legal exposure.
  • 4 How to Attract and Retain Top Talent — how to acquire and manage talent effectively through talent management: attracting the best candidates, developing employee skills, maintaining engagement, and moving star performers into senior roles.
  • 5 Driving Your Career — how the career development process lets you cultivate career-relevant skills, knowledge, and experiences, and why thinking through what you want and how you plan to get there reaps long-term rewards.
Who This Course Is For

Is This Course Right for You?

New & established HR professionals
Managers who hire and interview
Organisations facing high turnover
Teams working on employee engagement
Business owners without an HR function
Anyone driving their own career forward

Five courses, around 25 minutes each, self-paced. Post-assessment and Application Activity with every course, plus a certificate on completion.

Course Structure

Content Outline

Getting Started in HR
A Guide to Workplace Integrity
How to Conduct an Effective Job Interview
How to Attract and Retain Top Talent
Driving Your Career
Learner Feedback
Certificate of Completion

Course Delivery & Certification: This course is offered through MedLabTech Academy using educational content licensed from Chart Learning Solutions. The course content and certificate are provided by Chart Learning Solutions, while MedLabTech Academy facilitates your enrollment and access through our learning platform.

Licensed Course Refund Notice: This course contains third-party licensed content with a per-learner licensing fee. Cancellation requests should be submitted within 2 hours of purchase. After this period, the course fee is generally non-refundable, subject to applicable consumer protection laws.